Year

Title

Description

2021

PRA Management

(Planned)

The City Clerk’s Office plans to implement software to track public records requests, including notifications, delivery of documents, and tracking of tasks associated with fulfilling requests from the public. The City receives over500public records requests a year. This tool will help streamline the process of identifying and reviewing requested documents, which is currently a manual process.

Asset Management

(Planned)

Enterprise Asset Management tracks City assets(e.g., lawn mowers, fire trucks, sewer pipes), manages their maintenance schedules, and creates work orders that enable staff to better manage their time. The system will link with the El Cajon App’s Requests and Issues module and includes applications used to update the status of work orders from the field.

2020

Integration between Police Dispatch and Report Software

The El Cajon Police integrated two separate software products, one that tracks calls into the Communications Center and another for writing police reports. By using technology to move data between the two systems, officers spend less time entering duplicative data.

Incorporating Evidence Tracking into Police Report software

The El Cajon Police Department integrated evidence tracking into their police report software. By using one system to track both, officers save time performing data entry while reducing costs.

Digital Evidence Submission

The El Cajon Police Department implemented a new feature to allow citizens with picture or video evidence to upload files directly to the department’s digital evidence system. This makes the submission of evidence easier for both citizens and the Police Department.

Requests and Issues Management for Staff in the Field

The My Civic Staff App allows field crews and code enforcement staff to get information about issues and requests submitted by the public through the El Cajon App. Crews are able to receive new assignments and update existing tickets from the field. Status updates are sent to the person who reported the issue in real time.

Implement Enterprise Resource Planning(ERP)Software

ERP software acts as a common platform to manage critical municipal services Citywide. This software manages the budget, accounts payable, accounts receivable, human resources, payroll, and more. Integrated components streamline processes such as accounts payable and payroll, thereby reducing administrative tasks.

Police Dispatch Data on Smart Phones and Tablets

Shield Force makes critical data about a call for service accessible from a smart phone or tablet. The system streamlines public interactions and increases officer safety by providing real-time information.

2019

Agenda Management

City Council and Commission Meetings can have very complicated agendas. This software automates a previously manual process of drafting agenda reports, routing for comments, ensuring proper documentation including resolutions and ordinances, and then building the agenda for distribution.

Inspection Management Using Tablets

Previously, inspectors carried around large clip boards full of plans and permit applications. Inspection tracking software organizes inspections for the day and provides access to relevant plans and documents submitted. Inspection results are relayed in real time to City Hall and to the applicants.

2018

Capital Improvement Project Management Software

The Public Works Department manages complicated multi-million dollar projects to improve infrastructure around the City. This software tool tracks all aspects of planning, design, procurement, contract management, and implementation of Capital Improvement Projects.

LCP Tracker

The state has very specific labor laws when it comes to Public Works projects. This software tracks projects and ensures that vendors working with the City submit all required payroll documentation. In the past, City staff manually collected this information from each vendor to ensure compliance. Now the work is performed by the program, with the City receiving status updates as necessary.

Scheduling Software

City staff work shifts at all times of the day and night. Public safety must ensure that they have at least minimum staffing even when people call in sick or have vacation time. In the summer, the Parks & Recreation Department staff doubles in size with part-time seasonal workers who staff camps, Rec Centers, the City pool, and special events.